CUNA and Coopera are partnering to provide products and services that help your credit union reach and serve members of the Hispanic community.
Which phase of serving Hispanic members have you reached?
- Considering it, looking for overview information about the Hispanic market;
- Have information, want additional materials to develop a plan;
- Have a plan, need resources to prepare our credit union;
- Have prepared programs, need available products or services to serve the
Sign up for Hispanic Outreach Insights
A FREE monthly e-newsletter with tips and information about how your organization
can reach and better serve the Hispanic market. Just put your email address in the form at right.
See past issues of the e-newsletter
Free Archived Webinars
Quick Start Kit
Use this Step-by-Step Guide to assist you with
planning, developing and maintaining a program to serve the Hispanic/Latino market.
Inside this "Hispanic Quick-Start Kit,"
credit unions will find business plans, power point presentations, regulatory processes and procedures,
market research, identification and documentation tools, resources for translation services, product and
service matrices, requirements for internal procedures, sample policies and procedures, implementation
flow charts, community partnership suggestions, job descriptions for outreach personnel, training resources,
marketing tools, and numerous reporting systems that will help your credit union get a quick start on
serving this market.
Use these links to research sites, news, and government agencies to
assist you with gathering information, tools and resources for your program.