CUNA gives credit unions the power of quality, custom market research to help make strategic decisions with confidence. With extensive insight into credit unions and their members, CUNA enhances your result analysis with industry benchmarking, best target identification and demographic profiling of service users.
Drive Strategy for Your Credit Union
Gain strategic perspective and attract more members to your credit union, while persuading your existing members to use more of your services.
Customized Member Surveys
Tailored survey of your members to meet any specific need you have.
Semi-Customized Member Surveys
Customize some parts of a pre-designed questionnaire at a lower cost than fully customized.
CUNA's low-cost, one-page legal-sized member survey designed to help you gain valuable member feedback to guide your marketing and strategic planning efforts.
Business Services Surveys
Start or improve a business services program and capitalize on the growing segment of business owners and their needs.
Whether your credit union has recently received a community charter or has had one for some time, this survey will be a valuable tool.
Website/Online Services Evaluations Surveys
Determine how satisfied your members are with your website and what you need to do to improve your online services.
Employee Satisfaction Surveys
Improve the way your staff works together, enhance your credit union's brand image and increase the level of service you deliver to members.
Employee Engagement Surveys
Gain an in depth look at employee satisfaction with a focus on loyalty and engagement to the credit union.
Select Employee Group (SEG) Satisfaction Surveys
Build stronger relationships with your SEG liaisons, enhance membership growth and increase the credit union's product penetration.
League Compensation Surveys
Provide valuable salary information for the credit unions affiliated with your league, giving them a more local picture of compensation in their state region.
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