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Working Effectively with Difficult Members and Staff course (print)

Working Effectively with Difficult Members and Staff course (print)

Product Code:
S1100M

This course helps employees understand why incidents of anger, conflict or violence occur in the workplace.

Includes:
  • One CPD Online Complimentary Exam

  • $110.00
    Non Member Price
  • $55.00
    CUNA Member Price
 
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If you were a CUNA member, you would save $55.00 on this order. Interested in becoming a member? Learn more at cuna.org/join

This course helps employees understand why incidents of anger, conflict or violence occur in the workplace. Employees discover the tools needed to deal with difficult people, including understanding personalities, listening and communications skills, negotiating skills and anticipating difficult...

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