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News Now

CU System
Alarm triggers statewide disruption to CUs service
SACRAMENTO, Calif. (2/17/09)--A fire alarm Friday triggered a five-hour disruption that shut down The Golden 1 CU’s 270 ATMs statewide and other services. The alarm in the Sacramento branch of the credit union went off at 7:15 a.m. and automatically triggered a power shutdown, said Scott Ingram, Golden 1 spokesman (The Sacramento Bee Feb. 14). The disruption not only took the ATMs offline, but also disabled the credit union’s website, automated call systems, call centers and online banking, Ingram told the newspaper. All operations were restored by 12:30 p.m. on Saturday. None of the credit union’s 77 branch locations were affected by the disruption, Ingram added. The Golden 1 is a $6.955 billion asset credit union, based in Sacramento, Calif.


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