Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

CU System
CU in New Hampshire reports missing data disk
MANCHESTER, N. H. (5/20/08)--A disk containing the personal information of about 3,000 members of Bellwether Community CU (BCCU) was reported lost on April 28 by the credit union, which is taking measures to ease members’ concerns about identity theft. “Although we feel the likelihood of the risk of this information being compromised is very low, we wanted to be able to provide our members tangible comfort,” Claire Castanino, BCCU executive vice president/chief operating officer, told News Now. “We did this by conducting extensive internal training with BCCU personnel to answer questions and give guidance; we authorized heightened alerts on our credit card system and credit union accounts; and we offered one year of identity theft protection and insurance free to all affected members," Castanino added. The $283.9 million asset, Manchester, N.J.-based credit union’s CEO, Michael L’Ecuyer, sent a letter to members last week apologizing for the incident (New Hampshire Union Leader May 17). “Recently, we discovered that a disk containing personal information was not immediately stored in its customary locked and secure location, and its current status cannot be verified,” L’Ecuyer wrote. "We have no evidence of theft of this disk and believe the likelihood of the risk being compromised is very low. The disk contained information such as names, address, Social Security numbers, birth date, Visa account information and in some cases, BCCU account numbers,” the CEO said. There was no indication of criminal activity. Rather it is believed the disk had been misfiled or accidentally thrown way, Castanino said. However, members should keep a close eye on their accounts and statements, given the nature of the situation, Castanino added.
Other Resources

RSS print
News Now LiveWire
Expanded ATM services at branches attractive to members: @CFIGroup. See #NewsNow Friday
13 hours ago
#FinCEN imposes civil money penalty against NJ's BPI money services co. for #BSA violations http://t.co/WnDzOcxdOZ
16 hours ago
.@ABCULCUs give hat tip to America's #100MM #creditunion milestone http://t.co/q8yo6Lx3LM
16 hours ago
The @CFPB has announced new Credit Union Advisory Council members, as well as other senior leaders, advisory board and council members.
17 hours ago
GDP expanded 4.2% on an annualized basis in 2Q according to Bureau of Economic Analysis
18 hours ago