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CUNA Mutual ranks sixth in InfoWorld 100 IT awards
MADISON, Wis. (11/29/07)--CUNA Mutual Group has been ranked sixth in the 2007 InfoWorld 100 awards, which annually recognize 100 Information Technology (IT) organizations that have made the best use of technology in pursuit of their business goals. Other top 10 recipients include: AT&T Services, Bank of America and Capital One. CUNA Mutual was recognized for development and implementation of its Claims Express project. The claims-processing solution includes end-to-end automated workflow, resulting in a 75% decrease in claims-process payment backlogs and a 30% increase in automatic payments. Partnering with business units, the CUNA Mutual IT team conducted a closed-file audit to determine best practices and then incorporated changes to improve the claims process. A critical component of CUNA Mutual’s transformation strategy is to improve its focus and new-product development process, so it can bring new concepts to market faster and more effectively, said Tom Gosnell, CUNA Mutual chief information officer. The InfoWorld award represents the fourth time that CUNA Mutual has been nationally recognized for the Claims Express project. Earlier this year, the project received honors from CIO magazine, Insurance Networking News and InformationWeek.
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