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LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
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TOM SAKASHSTAFF NEWSWRITER

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CU System
CUNA offers consumer lending basics eSchool
MADISON, Wis. (10/9/08)--Credit union professionals can learn the basic concepts of the consumer lending process through a Credit Union National Association (CUNA) eSchool beginning in November. The seven-session Consumer Lending eSchool: Foundations meets Nov. 5-Dec. 3. The eSchool begins by exploring the lending process basics, including member inquiries, credit investigations and decisions, and proper documentation. It then covers regulations affecting consumer loans and addresses the latest compliance issues impacting credit union lending. Next, participants will learn about the collections process and how to identify bankruptcy warning signs. Finally, it addresses sales and service as well as improving negotiation skills. For those who need a review of new and updated compliance issues, CUNA offers Regulatory Compliance eSchool: Update. The six-session eSchool runs from Nov. 6-Dec. 18 and provides an in-depth understanding of regulations and compliance issues surrounding vendor due diligence, consumer and mortgage lending, eBanking, and disaster planning. Also, participants will learn the National Credit Union Administration’s hot topics and red flag-issues for the year to prepare for their credit union’s upcoming examinations, along with pending and possible future compliance issues. An eSchool is a series of interactive classroom sessions that features live, real time instruction from industry experts via the Internet and a telephone conference call. Students have an opportunity to interact with the instructor and other participants via online chats and live discussions. Participants may register for specific webinars or the entire series of sessions as an eSchool. For more information, use the link.
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