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CU System
CUNA to host four-part eSchool on sales excellence
MADISON, Wis. (7/29/14)--The Credit Union National Association will host a four-part eSchool on inspiring sales team excellence. The sessions will be held between Aug. 13 and Sept. 3.
 
The CUNA Succeeding in Member Sales eSchool will introduce attendees to proven strategies and expert advice on how to fulfill their members' needs and increase exposure to their credit unions' products and services. Session content, presented by sales culture expert Angela Prestil, CUNA director of business development, will also provide a sales process to ensure consistency and success among both sales staff and coaches.
 
"People often assume that great sales teams are born with the enthusiasm and vigor to stay perpetually positive and make every member feel appreciated," said Prestil. "During this eSchool, we'll go over some of the best ways to maintain that level of member-centric sales without losing steam--and have some fun along the way."
 
After maximizing their sales potential, attendees will leave prepared to inspire new sales people, rejuvenate veterans and help integrate non-sales professionals, allowing their credit unions to make the most out of every member conversation.
 
Session dates and topics:
  • Aug. 13: Developing outstanding member service;
  • Aug. 20: Inquiring and listening for member needs;
  • Aug. 27: Linking member needs to credit union service; and
  • Sept. 3: Closing member sales with confidence.
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