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News Now

CU System
CUs members contacted by hoaxers posing as police
ALBANY, N.Y. (4/4/08)--Several members of SEFCU, Albany, N.Y., have been contacted by scammers posing as police and claiming to be helping with the Hannaford Bros. security breach. The scammers asked members for their name, address, home phone, and the last four digits of their Social Security number. Scammers told the members the information was needed to help those whose credit cards may have been compromised by the Hannaford security breach, Michael Castellana, SEFCU CEO, told News Now. Hannaford Bros. is the Maine-based grocery chain that announced March 17 that it had found customers’ card data had been pilfered while in transit during transactions from 300 grocery stores in the Northeast and Florida. It warned its customers that follow-up phishing and vishing often occur after security breaches. Several members called the $1.474 billion asset credit union, saying they had been contacted by individuals claiming to be police. “Of those who called, none had given out the information,” Castellana said. It is not known how many members were contacted by scammers, he added. The credit union placed an alert on its website and is talking to members about the scam when they come into its branches. SEFCU also reminded members that it would not contact them in the manner the scammers have, Castellana said. Castellana said it’s unfortunate that credit union resources are tapped to address issues such as scams. He expects that it will only get worse. “There are a lot of people trying to get their hands on members’ information, and it’s up to us to stand in the way of the members and the bad guys,” he said.


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