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CU System
Evergreen DIRECT CUSO singled out in fraudulent calls
OLYMPIA, Wash. (7/8/10)--Two weeks after automated phone messages surfaced in a phishing scam that targeted Olympia, Wash.-based Evergreen DIRECT CU, the credit union still receives calls from members and nonmembers inquiring about the messages, the credit union told The Olympian (July 7). The messages claimed to be from the credit union and told recipients that their debit card had been deactivated for a variety of reasons--including billing errors and questionable activity. Most people are being contacted on their cell phones. To protect consumers, the credit union lowered the combined daily limit on ATM withdrawals and PIN-based point-of-sale (POS) transactions to $500 until further notice. To avoid the limit, members can swipe their card and "sign in" for transactions at the POS terminals. The automated message ends with an 800-toll free phone number. The calls have gone to one elderly woman, and when the newspaper tried the number, it was answered by a credit union services organization, United Solutions, which said someone else is using the telephone line and the phone carrier is working to solve the problem. Thurston County Sheriff's Office said it receives two or three reports a week from residents who received the calls, provided information, and experienced money taken from their account. The scam originates in Spain, said the sheriff's office.
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