MADISON, Wis. (4/24/12)--The CUNA HR/TD Council Excellence Award winners were announced during the council's 18th annual conference, which took place April 18-21 in San Antonio.
The award recognizes and honors credit unions that exemplify excellence in the human resources and training disciplines and serves to promote credit union philosophies through people leadership.
This year's winners are (by category):
- Employee engagement (less than $499 million assets): Montana CU Network in Helena, Mont., for its "Healthy You" Wellness Program. Implemented in 2009, the Montana CU League Group Benefit Trust now provides health insurance to 27 credit union organizations across Montana. The wellness program has helped reduce claims and slow the rising costs of healthcare.
- Employee engagement ($500 million to $ 1 billion assets): Red Canoe CU in Longview, Wash., for its "Employee Engagement" Program, which used a creative approach to rewarding and incenting staff through specialized training, internal promotions and celebrations.
- Employee engagement (more than $1 billion assets): Sandia Laboratory FCU in Albuquerque, N.M., for its "Management Bytes" Program, a newsletter for management staff that covers topics such as salary, employment interviewing, sexual harassment and dealing with employee performance issues.
- Employee engagement (more than $1 billion assets): Mountain America CU in West Jordan, Utah, for its "8 Pillars Personal Finance" Program, which fostered employees' confidence in their ability to handle personal financial matters. This confidence created a positive impact on how they serve and advise members who come to them for financial assistance.
- HR/TD Management Practices (more than $1 billion assets ): Mountain America CU in West Jordan, Utah, for their "Online Branch Member Training Tutorials," which provided training for members and employees concerning their new online banking system. These tools will remain a resource for employees as they teach both new and existing members about its online branch.
- HR/TD Strategic Leadership (less than $499 million assets ): Montana CU Network in Helena, Mont. for its "Smart Moves" program. The program, which is offered to credit union organizations in Montana, breaks down typical educational barriers by providing regional, low cost training that minimizes volunteers' time commitments, while maximizing the benefit of the time they spend on credit union business.
- HR/TD Strategic Leadership (more than $1 billion assets): Patelco CU in Pleasanton, Calif., for its "Change Management Initiative--Corporate Relocation from San Francisco to the Burbs." In addition to starting a cross functional employee team to help communicate the vision and need for change to staff, Patelco also developed a microsite as a resource for employees to learn about the new area.
- HR/TD Strategic Leadership (assets More than $1 billion): UW CU in Madison, Wis. for its "Far From Average--UW Credit Union's Extreme Lending Initiative." Using the approach of increasing the focus on the skills, programs and infrastructure needed to become experts at inviting members' loan business, UW CU was able to achieve a 5.50% increase in loan growth with existing staff and resources.