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CU System
Fire at host facility shuts down CUs website
APPLETON, Wis. (3/24/08)--A fire at a web hosting site facility in Green Bay, Wis., Wednesday night temporarily shut down the website of Appleton-based Prospera CU, along with other clients, the credit union said Friday. Members could still make online transactions by visiting www.itsme247.com, calling or visiting branches, the credit union said, adding the outage won't affect the security of members' funds (Appleton Post-Crescent March 21. The fire was at Connecting Point, which is housed with Camera Corner in Green Bay. The business was open Thursday but was without telephone or Internet service, according to the Green Bay Fire Department (Press-Gazette March 20). The credit union's e-mail communications were also impacted, but were back up Friday. "We could get and send e-mail internally but not externally," said Kristi Van Schyndel, director of marketing. The credit union hoped to have its regular site back up and running within 72 hours of Wednesday night's fire, Van Schyndel told News Now. "Right now we're working on getting e-mail communication to our members, and we're trying to get a splash web site up as soon as the web host can redirect it." The credit union Friday was sending an e-mail communication to members informing them how to continue making transactions and accessing their funds. It also was trying to contact the web host so the host could redirect visitors to a "splash" website" until the regular site is live again. The cause of the fire, which was confined to the company's computer network room, has not been determined, said the fire department. Damage to the company is estimated in the "hundreds of thousands of dollars." It wasn't known how many websites were affected or whether other credit unions were among them.
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