MADISON, Wis. (11/21/12)--A new white paper from the CUNA Lending Council discusses how having a quality assurance (QA) system in place is about more than credit risk and making loans; it's about developing better working relationships with examiners.
During the past several years, considerable emphasis has been placed on mortgage lending and the internal policies and eligibility/underwriting processes lenders use, according to "Fannie Mae Quality Assurance: Understand and Comply with Requirements for a Stronger Loan Portfolio."
Lenders requesting approval to sell loans to Fannie Mae must have a QA system in place and must agree the system will remain in place as long as the lender does business with the government-sponsored enterprise.
Fannie Mae acknowledges there's no single, preferred plan that will satisfy every credit union's needs. Fannie encourages credit unions to think creatively and use a broad risk management perspective when developing or changing their approaches to QA, said the council paper.
To help credit unions think creatively about their QA systems, the paper identifies:
- Minimum requirements for a credit union's QA system;
- How to develop quality control policies and procedures;
- How to examine policies for QA gaps;
- How to make changes when existing policies fall short; and
- How to build good working relationships with examiners.
The paper also includes three case studies of credit unions experienced with the Fannie Mae QA process.
The paper is available online. Use the link.