DEL RIO, Texas (11/12/13)--Representatives from Mexico's National Federation of Financial Cooperatives (UNISAP) visited Border FCU, Del Rio, Texas, on Nov. 4 and 5.
| Representatives from Mexico's National Federation of Financial Cooperatives (UNISAP) visited Border FCU in Del Rio, Texas, Nov. 4 and 5. From left: Gerardo Santillan Garcia, chairman of UNISAP's board and board vice chairman of Caja Hipodromo in Durango, Durango, Mexico; Rosalba Carreno Cisneros, UNISAP vice chairman of the supervisory committee and executive director of Caja San Jose in Tlajomulco, Jalisco, Mexico; Jose Gabriel Gutierrez, executive director of UNISAP in Guadalajara, Jalisco, Mexico; Maria J. Martinez, president/CEO, Border FCU; Ramon Lopez, UNISAP board member and board member of Caja 15 de Mayo in Tecoman, Colima, Mexico. (Photo provided by Border FCU)|
After a welcoming breakfast Nov. 4, UNISAP members toured BFCU's main office learned about Border FCU's products and services and its marketing and community outreach strategies.
After lunch, the group visited BFCU's Laughlin Air Force Base branch and BFCU's HEB branch, which is currently under construction. The day's final stop was a visit to Del Rio's Val Verde Winery and dinner at the residence of BFCU President/CEO Maria Martinez, where the group was joined by BFCU's management team and about 15 representatives from Shreveport FCU who were also in Del Rio to visit BFCU to exchange ideas and learn how to better serve the Hispanic community.
On Nov. 5, UNISAP representatives visited BFCU's Gibbs branch, where the group learned about BFCU's financial counseling program and community outreach programs. BFCU's information technology department showcased its services and BFCU's core, network and data communication systems. The group also learned about asset recovery and collections, and the duties and responsibilities of BFCU's board and supervisory committee, as well as the board meeting structure and agenda items.