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OpSS Council Conference to address economic trends
MADISON, Wis. (6/15/09)--Credit union professionals can find out what is in store for the economy in the coming year and get ideas for responding to current economic challenges during a presentation at the 12th annual CUNA Operations, Sales and Service (OpSS) Council Conference, Sept. 27-30 in Las Vegas. During “Economic Update,” Credit Union National Association Senior Economist Steve Rick will offer his thoughts on the state of the economy, the economic slowdown, and more. He also will provide insight into the outlook for the economy and credit unions. Rick’s economic expertise is frequently featured at conferences, in credit union trade publications, and in media outlets such as The New York Times and Bloomberg Radio, among others. The conference will conclude with a presentation on “How to Build a Better You.” Speaker, author, and Dallas/Fort Worth radio personality Bryan Dodge will explain how top producers and effective leaders stay on the cutting edge and achieve excellence. Dodge will offer tips for personal and professional growth in three key areas: having the best year ever, creating consistent upward growth in life, and harnessing the power of personal energy. The conference also will include sessions to help credit unions become more efficient and make the most of their limited resources. Other topics include:
* Membership growth; * Compromised credit cards; * Business deposits; * Remote contact center; * Evaluating sales and service effectiveness; * Controlling expenses; * Branch efficiencies through automation; * Mergers and acquisitions; * Check 21; and * Remote capture.
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