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CU System
Shared branch assists member who lost house in fire
LOUISVILLE, Ky. (9/25/08)--A credit union member who lost his home in a fire was able to get the funds he needed from his credit union through Shared Branching. Brook Asher, the son of Norman Asher, former president of the Kentucky Credit Union League, awoke to find his Lake Tahoe, Calif., home on fire. He jumped from a second-story bedroom window and watched his home burn to the ground, said the league (By the Way Sept. 25). Brook had lost everything, including his identification, and he needed funds. Norman knew that his son’s credit union was a Shared Branching participant, so he called Autotruck FCU, Louisville, to see what could be done to help. The next day, Autotruck FCU contacted Greater Nevada CU, Carson City, Nev., which agreed to have Brook come in to access his account without identification. “Shared Branching was a lifesaver in this situation,” Norman Asher said. “Within an hour, everything was in place to help my son. A disaster occurs when you least expect it. “Being able to communicate through Shared Branching network is a valuable service for any credit union,” he added.
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