Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

CU System
Southland Member referrals--not ads--prompt growth
LUFKIN, Texas (12/21/10)--Member referrals have led to an increase in membership, making 2010 a good year for Southland FCU in Lufkin, Texas, according to CEO Jonathan P. Matthews. As of Sept. 30, the $20.2 million-asset Southland FCU saw membership growth of 6.45% and a 14.05% loan growth (LoneStar Leaguer Dec. 17). “Our membership growth and strong loan growth have helped our credit union survive during these most difficult financial times we are all facing,” Matthews told the Texas Credit Union League. “We have tracked this growth and it is proven over and over again that this increase is due to member referrals. “People will tell others if you offer good service, and will tell others if you don’t,” Matthews added. “We attribute our member referrals to the service our employees provide and to the staff believing in ‘where people helping people really matters.’” He noted the growth did not stem from ads, yard signs or banners.


RSS print
News Now LiveWire
#NewsNow: @CFPB offers tips for consumers who think their credit/debit cards have been hacked. http://t.co/rHnfYkJPIj
9 hours ago
See who's 1st to earn @CUNA's new biz development designation #NewsNow http://t.co/vn5ch4HkRC
11 hours ago
Joe Bergeron, president/CEO of the Association of Vt. CUs, has been re-elected to the board of the @NCBACLUSA
11 hours ago
NCUA reminds: CU managers/directors looking to improve leadership skills still can register 4 Leadership Boot Camps. http://t.co/0AUtIpWNqr
11 hours ago
Australia's Customer Owned Banking Association is @fileneresearch 's latest Gold benefactor.
13 hours ago