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News Now

CU System
Tech Council Video Discusses Four CUs' Disaster Recovery
MADISON, Wis. (9/18/13)--The CUNA Technology Council has released a new educational resource: A video white paper.
 
The video, "Disaster Recovery & Business Continuity: Are You Prepared?" documents four credit unions' stories of survival following the aftermath of major natural disasters.
 
Keesler FCU, Biloxi, Miss.; Nassau Financial FCU, Westbury, N.Y.; McGraw-Hill FCU, East Windsor, N.J.; and Tinker FCU, Oklahoma City, Okla., shared the video white paper.
 
Each credit union describes the impact storms had on their financial institution, staff and members--and how their disaster recovery/business continuity plans helped return them to operations to aid members in desperate need of financial assistance.
 
Among credit union representatives who describe their experiences on the video:
  • Tammy Williams, Keesler FCU assistant vice president of information technology. Williams describes how the Gulf Coast of Mississippi experienced a complete infrastructure failure in the wake of Hurricane Katrina, which hit the coast on Aug. 29, 2005. Keesler lost one branch. Three other branches were flooded or damaged.
  • Robert Reh, Nassau Financial FCU chief information officer. One million people in the Long Island, N.Y. area lost power as a result of Hurricane Sandy, which hit the East Coast on Oct. 29, 2012. "We had members, employees, even board members, whose homes were destroyed," Reh said.
  • Mike Sullivan, McGraw Hill FCU executive vice president/chief information officer. McGraw-Hill FCU's New York City branch was temporarily shut down by Hurricane Sandy. "You can prepare, and put plans in place, but our plans were wiped out," Sullivan said. "We had to come up with a Plan C."
  • Grant Woldum, Tinker FCU executive vice president/chief information officer. Tinker FCU experienced two tornadoes in 11 days in May. In the first tornado, during which Tinker's Moore, Okla., branch was destroyed, 14 employees and eight members survived in a safety deposit box vault. "Some of our employees' vechicles were found a mile away on top of other buildings," Woldum said. "Anyone who was outdoors had absolutely no chance."
To download the white paper, use the link.
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