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Thanks to planningtraining CU was prepared for robbery
WICHITA FALLS, Texas (11/21/07)--Texoma Community CU experienced the first robbery in its 50-year history Friday, and it credits emergency planning and staff training for ensuring that no one was hurt. The Wichita Falls, Texas-based credit union has 32 pages of emergency planning just for a robbery, President Wayne Mansur told KAUZ-TV News (Nov. 19). He noted every employee is familiar with the credit union's policy, and said that preparation kept everyone safe. Every business should have plans in place that focus on keeping people safe, Mansur said. Looking out for people's safety is the most important thing in a catastrophe, he added. His advice: Whether at home or at work, give robbers what they want and get them to leave quickly. Material things are not worth putting anyone in danger. Stay calm and make mental notes as the robbery progresses. Once the robbers leave, lock the doors and call police. Write down everything you can remember about the robber. Most important, he said, was talking about your plan with your employees or your family.
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