EDISON and TINTON FALLS, N.J. (9/8/11)--Two New Jersey credit unions found ways to operate and help members affected by Hurricane Irene, despite several days without power and with numerous road closures, said the New Jersey Credit Union League. Pinnacle FCU, based in Edison, traveled through detours to obtain back-up tapes and began operating from its disaster recovery site in Hagerstown, Md., said the league (The Daily Exchange Sept. 7). It set up a phone line for members to call for special requests and it met all members' emergency needs. The $158 million asset credit union also took off 25 basis points from home equity lines of credit and personal loans up to $5,000, and provided no-fee, skip-a-pays. These will be available throughout September. United Teletech Financial FCU, with $291.3 million assets and based in Tinton Falls, had power issues, but still put together options for members impacted by the storm. Existing borrowers could increase loans, defer payments and increase credit card limits. The credit union also waived normal documentation fees for new real estate loans and provided options for unsecured loans up to $30,000. New- and used-auto loans were also available for pre-approval within hours, said the league. Both credit unions also waived and/or reimbursed fees. "The willingness of these credit unions to step up and aid impacted members just shows credit unions' 'people helping people' philosophy in action," said Paul Gentile, league president/CEO. "These are the stories of just two of the 204 credit unions in the state. I am sure there are many more area credit unions stepping up to help members during this difficult time."