RICHMOND, Va., and GERMANTOWN, Md. (1/28/13)--Two credit unions used local newspaper "executive profile" interviews of their president/CEOs to tout the values and benefits of credit unions.
Jane Watkins, president/CEO of Virginia CU in Richmond with $2.33 billion in assets, was profiled Jan. 21 in the Richmond Times-Dispatch.
Watkins told the paper that nine out of 10 members surveyed rated the credit union's service quality as very good or excellent. She also described its passion for financial education and how it has set a record for attendance at its financial education program.
When Watkins first encountered the credit union in the 1970s as an auditor at an accounting firm, she was struck by Virginia CU's "warm, teamwork feel," the lack of an oppressive hierarchy and the focus of the happy staff on serving members, she told the paper.
The credit union views itself as a consumer lending organization, and provides not only car loans, but financial services such as credit cards, equity lines, mortgages and unsecured personal loans, Watkins added. This year, Virginia CU intends to add business loans, she told the paper.
James H. Norris III, president/CEO of the $90.1 million asset Montgomery County Employees FCU in Germantown, Md., was profiled online Friday in Gazette.net, which features Maryland community news online.
With more members going online for their financial needs, there are more questions to be answered and his credit union has the employees to provide the answers, Norris told the publication.
He also touted the credit union's state-of-the-art teller stations, upgraded drive-through system and spacious, modern lobby at its Germantown branch.
Members are given a voice in running Montgomery County Employees FCU, and they deal with fewer and lower fees than they would at banks, Norris added.
To read the articles, use the links.