Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
CO-OP Diebold to test two way ATM video support
RANCHO CUCAMONGA, Calif. (5/2/12)--CO-OP Financial Services is partnering with Diebold  Inc. to test two-way video member service on CO-OP Network Diebold ATMs.

Diebold is a CUNA Strategic Services provider.

The two companies said they hope to migrate sales, additional teller functions and member service functions to the self-service channel. The goal of the partnership is to allow credit unions to reduce costs and expand their channels while maintaining a high level of personal service, they said. 

Through the two-way video, members can connect to a call center member service representative for real-time, "face-to face" interaction . The service will facilitate call center services such as transfers and account opening.

CO-OP Financial Services will provide the terminal driving capability and network access, and Diebold will provide member identification and video services to support the two-way video capabilities.
Other Resources

RSS print
News Now LiveWire
The Hill reports House Republicans plan to delay Aug. recess to stay in D.C. until they have enough votes to pass bill on border crisis.
11 hours ago
The FHLBs of Des Moines and Seattle announce they have entered into an exclusivity arrangement regarding potential merger of the 2 entities.
12 hours ago
SunCorp and @AlloyaCorp have announced their intent to merge.
14 hours ago
.@TheNCUA bars former employee of Southwest Communities FCU,Melissa Rosing,from work at any federally insured FI. http://t.co/owtVnPxVZT
14 hours ago
Fryzel added @TheNCUA is fed. governmt, thereby will B criticized, but always tried 2 do what is right. McWatters still 2 B sworn in.2of2
16 hours ago