MADISON, Wis. (3/27/08)--Credit union executives can hear speakers and receive the same training offered by Harvard Business, Kiplinger Washington Editors, and more, in a new webinar series made possible through a partnership between the Credit Union National Association and KRM Information Services. The first two offerings of the new executive series will be taught by:
* Best-selling author and strategic consultant Keith Ferrazzi, who will kick off the series with “Building Your Success One Relationship at a Time” on April 2. Ferrazzi will reveal his formula for success through a combination of marketing acumen and relationship-building savvy. He will explain how to avoid unconstructive behaviors that prevent success and how to leverage new relationship knowledge for increased employee retention. Registrants also will receive a copy of Ferrazzi’s book, “Never Eat Alone: And Other Secrets to Success One Relationship at a Time.” * Patrick Lencioni, author of current bestseller “The Five Dysfunctions of a Team,” who unveils the keys to successful manager-employee relationships during “Turning the Daily Grind Into Daily Fulfillment.” This May 20 webinar pinpoints the core issues that make a job miserable or satisfying and the three reasons that managers don’t deal with these core issues. Finally, he offers the steps to take to bring satisfaction to any job.
During a webinar, students hear and see a presentation, ask questions of the instructor, and refer to handouts, by using a phone and a computer with an Internet connection. For more information, use the link.