Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
CUSO partners with 247 Member Loyalty Group
ST. PETERSBURG, Fla. (2/18/09)--PSCU Financial Services announced Monday Member Loyalty Group LLC has partnered to use PSCU Financial's Total Member Care call-center solution for outbound call services. Member Loyalty Group is a credit union service organization (CUSO) created to implement a standardized member-loyalty metric for credit unions of any size. It will use PSCU Financial Services outbound call services to conduct phone surveys. The surveys, used with surveys by mail and e-mail already employed by Member Loyalty Group, will provide credit unions with loyalty data via the Net Promoter Score (NPS), a metric that measures how effectively credit unions and employees serve members. PSCU Financial Services, a credit union service organization based in St. Petersburg, Fla., was chosen as a partner because of its security standards, process scalability and understanding of the credit union industry and its focus on members.


RSS print
News Now LiveWire
.@TheNCUA says its employees report high job satisfaction in the 2014 Federal Employee Viewpoint Survey. http://t.co/1nLUwrEqnA
6 minutes ago
.@MeridianTrustCU has opened the first mobile banking branch in the state of Wyoming
36 minutes ago
#Cash isn't king anymore, @BostonFed reports http://t.co/smR6H0ztoy
55 minutes ago
@FTC acts to stop 'phantom debt scam' that targeted Spanish-speaking consumers nationwide http://t.co/9FSNSgWSax
1 hours ago
Data, privacy take center stage at Cal./Nev. #creditunion leagues annual meeting #NewsNow http://t.co/4ognppZ6jv
1 hours ago