NORTH CANTON, Ohio (1/11/12)--Diebold will demonstrate the first ATM concept that uses 4G technology this week at the 2012 International Consumer Electronics Show in Las Vegas.
Diebold is a CUNA Strategic Services provider.
In collaboration with Verizon, operator of the largest 4G network in the U.S., Diebold integrated 4G LTE technology to create a new, additional channel for communication to and from the ATM. Traditionally, the ATM has communicated only with the financial institution or the transaction processor. With the addition of the 4G LTE channel, the ATM also can communicate directly with third parties such as service providers or monitoring centers.
A 4G LTE connection could provide financial institutions with the bandwidth to connect to the ATM wirelessly.
The 4G LTE-enabled ATM could potentially expand communications between self-service terminals and the companies that service them, Diebold said. By enabling direct communication to service providers, the ATM could deliver more robust service-related data than providers receive today.
4G connectivity also could enable the ATM to communicate directly with a monitoring center without relying on an external alarm panel. This would facilitate faster assessment and dispatch if an ATM is attacked, Diebold said.
Also, the 4G connection could be paired with video and audio capabilities to enable direct communication through wireless two-way video between the ATM user and the financial institution during the self-service transaction.