Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Digital Dialogue on a growth spurt
AUBURN HILLS, Mich. (9/8/08)--Digital Dialogue is growing. The company has 250 employees and expects to double that number in the next 18 months, says Peter Schmitt, Digital Dialogue president/founder. The employees are largely based at two facilities in Michigan (The Detroit News Aug. 28). Digital Dialogue provides a 24-hour call-center service to credit unions nationwide. The company began in 1999 as a touch-tone service for credit unions offering loans to members. Now, it has more member-related services, Schmitt told the newspaper. Almost half of the 8,000 conversations the company handles per day involve balance inquiries or requests to transfer money, he says. The company has about 200 clients.


RSS print
News Now LiveWire
#UMich consumer confidence index bounces back in August http://t.co/LJ1l7mk4Ty
13 minutes ago
IPSOS survey: Canada's #creditunions top for member service 10th consecutive year @CanadianCentral http://t.co/dSipMd4qnz
40 minutes ago
#NewsNow Home-state visits connect lawmakers, credit unions http://t.co/Ti7HdH9gFo
44 minutes ago
#NewsNow: IOSCO head says the next major financial shock will come from a cyberattack. http://t.co/CrtMdYuTqY
46 minutes ago
Branches draw members to join, mobile keeps them happy: @CFIGroup satisfaction index. See #NewsNow http://t.co/RthFQykNBO
59 minutes ago