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Fiserv tools aim to pre-empt foreclosures
BROOKFIELD, Wis. (6/26/08)--Credit unions can proactively identify and contact troubled borrowers with customized repayment solutions to prevent foreclosures by a new resources from Fiserv. The Predictive Risk Index Score Modeling (PRISM) and Home Retention Solutions focus on helping financial institutions forecast delinquencies and provide expanded member care to offer refinancing and negotiate workable resolutions. “The ability to identify, monitor and create solutions for at-risk borrowers is critically important to financial institutions,” said James Smith, Fiserv executive vice president of portfolio services. “It is not economically beneficial to lenders or borrowers to have mortgage loans enter in foreclosure.” By outsourcing loan analysis and customer contact to Fiserv, financial institutions won’t have to purchase and deploy analytic software or employ mortgage default efforts, Fiserv said. PRISM can identify risky accounts before they turn delinquent. After an analysis is complete, financial institutions can have Fiserv perform more detailed loan-level risk analyses on identified accounts. This requires no additional information from the financial institutions and leverages the use of PRISM data. Fiserv management then reviews the findings and recommends steps financial institutions can take to mitigate loss. Home Retention Solutions work one-on-one with borrowers to negotiate a repayment plan, forbearance or modification. When it is not in the borrower’s best interest to keep the home, Fiserv experts can take a deed in lieu of foreclosure or short sale. Fiserv provides information management and electronic commerce systems and services to the financial services industry.


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