MADISON, Wis. (5/9/08)--Recent violent robberies at credit unions brings home the need for credit union staff to be trained to handle any robbery situation--no matter how frightening. Credit union staff can prepare themselves for robberies with the first release in a series of on-demand trainings by the Credit Union National Association. The Robbery: Actions, Reactions, and Coping Skills Training on Demand advises staff on the steps to take before, during and after a robbery to cope with the experience and to avoid action that could endanger members or staff. Training on demand includes a downloadable package with a 30-45 minute video training presentation, workbooks and five online exams. The presentations can be saved to a computer, DVD or USB drive. For more this and other on-demand training topics, use the link.