MADISON, Wis. (7/8/09)--Credit union management staff can hone their leadership and communication skills with two upcoming audio conferences from the Credit Union National Association this month. On Tuesday, “Managing Inside the Organization” will reveal key management mistakes and help attendees increase their credibility with their employees. Both the traits and common misconceptions of a good manager will be examined. Attendees will also learn tips for controlling employees’ perceptions about management and techniques for creating a positive, high-performance work environment. In the second audio conference, managers can discover communication techniques that will help them get the most from their employees during “Effective Communication for Managers.” It will air July 29 and examine the connection between feedback and productivity, and how to harness positive conflict. The tuition price for a live audio conference is $89 and includes access to its archived version of the event for six months. For more information, use the links.