INDIANAPOLIS (10/19/12)--Servicecorp's Credit Union Card Center (CUCC) is offering 24/7 call center support for credit union clients every day of the year except Thanksgiving, Christmas and New Year's Day.
Servicecorp is a subsidiary of the Indiana Credit Union League.
The around-the-clock coverage was made possible by a new partnership with AnyHour Solutions, an Illinois-based call center operation that works exclusively with credit unions.
"We know that credit cardholders lead busy lives and often need assistance after normal working hours or when they are traveling," said Diana Arnold, Servicecorp chief operating officer. "We hope that this enhancement to our services will improve member satisfaction. Our goal is that credit cardholders will receive the same support they have experienced from CUCC in the past, and we will work closely with AnyHour Solutions to insure we are meeting members' needs going forward."