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New financial counseling training program offered
MADISON, Wis. (2/22/11)--An enhanced version of the Credit Union Financial Counseling Certification Program (FiCEP) is available to credit union staff as a result of a collaboration between the National Credit Union Foundation's REAL Solutions initiative, Credit Union National Association’s Center for Professional Development (CUNA CPD), and the Arkansas, Illinois, Mississippi, and Virginia credit union leagues. Through FiCEP, a self-study program offered by CUNA, credit union employees learn financial counseling and how to assist members with financial difficulties. Previously, FiCEP students had the option of attending a face-to-face school or learning through self-study. The enhanced version includes self-study guides, eight webinars (one per module), and two in-person meetings. The eight webinars review the printed materials and add real-life experiences. The in-person meetings include networking, education and proctored exams.
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