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Postilion portal improves voice-banking system
DUBAI, United Arab Emirates (1/2/08)--Postilion Inc., a provider of integrated solutions for self-service banking and payment processing, announced that the Postilion for Banks and Credit Unions solution now includes voice banking. The solution offers an in-depth reporting system that tracks use and administrative changes, access to the Postilion portal for centralized system monitoring and administration, a self-guided enrollment process with account access, and the ability to maintain rates on products and update branch and location information. The Postilion portal provides full visibility into credit union members’ accounts, transactions and self-service channel activity. About 24% of consumers prefer to check account balances through automated telephone systems, according to company research. “Voice banking is the latest Postilion self-service banking channel that we bring to market alongside our ATM driving offering and it will soon follow with retail and business online banking, and mobile banking later this year,” said Pierre Naud, Postilion general manager.


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