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Products and Services briefs (04/07/2008)
* SOUTH JORDAN, Utah (4/8/08)--Member Business Lending (MBL), a credit union service organization for small business lending services, has completed an SAS 70 Type II audit--which means that MBL’s controls, objectives and systems are in line with industry best practices. The exam was conducted by Crowe Chizek and Company LLC. Participation in the audit is voluntary. “The SAS 70 Type II audit verifies that MBL has the processes and safeguards in place to protect the valuable data our credit union partners entrust us with,” said MBL President/CEO Kent Moon ... * WESTBROOK, Maine (4/8/08)--Synergent Print and Creative Services has developed a new “Feeling the Squeeze” campaign to help credit unions pass along advice on how to relieve economic stresses. The campaign has five parts, with brochures on car loans, savings accounts, home equity loans, building credit and mortgages. “I ordered these brochures because everyone seems to be feeling the squeeze right now, and more members are expressing their concerns over how tight their budgets are, due to the cost of gas and oil,” said Wendy Brochu, marketing representative for Maine Education CU, Augusta. Synergent serves credit unions with technology, business and service solutions ... * LATHAM, N.Y. (4/8/08)--More than 60 credit union professionals attended the second-annual Plastic Card Forum in Ledyard, Conn., hosted by Covera Card Solutions, New England Credit Union Services and the Pennsylvania Credit Union Association. The two-day forum, “Build Your Best House of Cards,” focused on what credit unions need to ensure success in their cards area. Topics included how to stop phishing, what a credit union needs to know before deciding to keep or sell its card program, and how to diversify ATMs. Caroline Lane (center), vice president of corporate development at CO-OP Financial Services, spoke at the forum and answered questions from attendees during a break (Photo provided by Covera Card Solutions) ... * MINNEAPOLIS (4/8/08)--Credit unions can take advantage of new standardized and customizable motor vehicle lease agreements available electronically. The documents, created by Wolters Kluwer Financial Services, meet Federal Reserve Board regulations and can be tailored to a lender’s business practice and policies, the company said in a statement. “We are facilitating e-contracting by offering the new lease agreements in an electronic format or Web-based DocOne document engine, which helps easy the burden of compliance and document maintenance,” said Kevin Kopp, director of indirect lending at Wolters Kluwer ... * MONETT, Mo. (4/8/08)--Jack Henry and Associates announced that 720 financial institutions--including credit union clients supported by the company’s Symitar division--have selected its Remote Deposit Capture solution. The solution allows financial institutions to scan, submit and deposit checks electronically. It also converts paper checks to electronic transactions, processes them through automated clearinghouse or Check 21 image exchange networks, automates returned check representment, generates real-time reporting and supports risk management, the company said ...

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