Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Satmetrix to drive WesCorps loyalty program
FOSTER CITY, Calif. (6/5/08)--Western Corporate FCU (WesCorp) announced that Satmetrix, a provider of customer loyalty solutions and co-developer of Net Promoter, will head WesCorp’s loyalty program. Satmetrix will design a program for WesCorp that combines its on-demand technology with Net Promoter best practices. It allows WesCorp to collect member feedback at each customer touch point, identify and evaluate operational and strategic drivers of loyalty, and prioritize how resources are allocated to improve performance. Real-time data will be distributed to account managers with action plans and tools. “WesCorp will be able to better understand and respond to its members’ needs, improve the member experience, and boost member retention and growth,” said Richard Owen, Satmetrix president/CEO.


RSS print
News Now LiveWire
.@Fiserv renews $250K benefactor commitment to @fileneresearch #NewsNow #System http://t.co/tRrfmLNv0n
31 minutes ago
#NewsNow Debit card use wanes due to security fears http://t.co/RK6WolpxpT
1 hours ago
Are consumers bailing on cards, going back to using cash? via @CrainsChicago http://t.co/PrZLjA4zUv
1 hours ago
Will shoppers avoid data-breached retailers this holiday season? #NewsNow #creditunions http://t.co/nzI44BX2sq
1 hours ago
Krebsonsecurity reported 10/14 banks said they ID'ed pattern of credit/debit card fraud & several Staples locations may be dealing w/breach.
1 hours ago