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Symitar offers hosted failover service
MONETT, Mo. (7/28/11)--Symitar, a division of Jack Henry & Associates that provides core data processing and other technology solutions, has introduced a hosted failover service for in-house users of its Episys core platform. Failover is the capability to switch over automatically to a redundant or standby computer server, system, or network upon the failure or unexpected termination of an application, server, system or network. Developed jointly by Symitar and Jack Henry & Associates’ Centurion Disaster Recovery group, Hosted Failover--as the new service is named--provides an alternative to traditional “warm recovery” services. Until now, Failover, which is Symitar’s data redundancy solution, has only been available as an in-house solution. “In a traditional warm recovery scenario, a credit union’s system might be down as long as 48 hours,” said Doug Childress, general manager of Jack Henry & Associates' Retail Delivery group, which includes the Centurion business continuity and disaster recovery solutions, “Now, with Hosted Failover, that same credit union can be back online in as little as 20 minutes. Failover is a valuable and proven product, but deploying it in-house requires the purchase and maintenance of expensive hardware components. In contrast, Hosted Failover provides the same robust features as the traditional offering but as a convenient, cost-effective pay-as-you-go service.” Hosted Failover is operated by Centurion from a secure, underground facility in Branson, Mo. Jack Henry & Associates’ newest business recovery facility is site-configured to support all OutLink sites and services that could potentially be impacted by temporary business interruptions or unavoidable disasters. The secure business recovery facility is 175 feet below ground and is virtually impervious to natural disasters including hurricanes, floods and tornados. The disaster-recovery center provides two separate electrical transmission lines from different providers and has multiple levels of telecommunications resiliency.


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