Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
Synergent launches CUTRAC database management program
WESTBROOK, Maine (5/29/08)--Synergent, a subsidiary of the Maine Credit Union League, announced last week the launch of its Web-based database management program, CUTRAC (Credit Union Ticketing, Resolution and Change). The database aims to change the ticketing processes for Synergent’s 50 credit unions, said Nick Chasse, Synergent new account relationship manager. “CUTRAC allows credit unions to prioritize their incidents, so we know what is most important to them,” he said Communication between Synergent and credit unions will be sent primarily through e-mail. “This allows us to work as a team on issues, rather than one individual working on an incident from start to finish. It also allows staff to learn about all the incidents worked through the portal, including all steps toward resolution,” Chasse said.


RSS





print
News Now LiveWire
.@NACHAOnline report: ACH volume increases to 23B payments in 2014 http://t.co/va2WYMh4Zv
1 day ago
.@CUNA's @HampelBill in @washingtonpost on options for wary mortgage borrowers: http://t.co/CPSgTNgwmm
2 hours ago
Housing starts thaw, mortgage rates stand pat #Market #NewsNow http://t.co/hhPj5v5AH3
3 hours ago
.@CUNA files #RBC2 comment, urges #CU system to be heard #NewsNow http://t.co/yfoZHAMlZc
3 hours ago
#NewsNow Youth Month attracts 100,000th member for Mich. CU http://t.co/cgF5o83XlK
4 hours ago