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Synergent offers eID scanning to protect against theft
WESTBROOK, Maine (7/14/10)--At a time where fraud and identity theft are on the rise, Synergent is offering eID Scanning Technology to help credit unions ensure that their members’ identities are safe. Synergent is a subsidiary of the Maine Credit Union League. eID scanning verifies members’ identity using ScanShell 800 with optical character recognition scanners to scan a driver’s license or state identification and store the data in CU Archives, Synergent’s optical storage and retrieval system. “Once scanned, the HTML ID retrieval screen uses the integration capabilities of Episys to seamlessly pull the scanned identification from CU Archives and display to the credit union staff member servicing the member,” said Nick Chasse, sales support coordinator for Synergent Technology Services. “Whether it be during the account opening process, the loan application process, or when conducting daily transactions, the eID Scanning functionality means credit union staff only have to ask for the member’s identification one time to scan into the archives,” he added. Synergent has also developed an HTML ID retrieval screen, which was built with feedback from credit unions. “The goal of this tool is to provide credit union staff with a means of quickly verifying a member’s identity, while still having the required information in front of them to answer questions and service the member,” Chasse said. “The screen provides a snapshot of the member, including some of the services used at the credit union, access to notes, comments and other account activity, such as pending automated clearinghouse items and more.” The product was recently shown at the Maine league’s annual meeting and convention.


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