ALEXANDRIA, Va. (5/4/10)--Five credit union technology experts will join Debbie Matz, National Credit Union Administration (NCUA) chairman, Wednesday for a NCUA/CUNA Technology Council webinar on how to improve online services. The webinar, which will run from 2 p.m. to 3:30 p.m. ET, will offer best practices and ideas for credit unions to better serve existing members and attract new members--especially young consumers. “This webinar will offer credit unions real-life experiences of their colleagues about how they meet the needs of consumers who want a financial institution that’s always open, everywhere, electronically,” Matz said. Speakers include:
* Ed Langel, director of electronic services, Alliant CU, Dubuque, Iowa; * Kyle Welsh, vice president of technology services, BECU, Seattle; * John Best, chief technology officer, Wescom CU, Pasadena, Calif.; * Loretta Weller-Mowers, senior vice president of e-commerce, San Diego County CU; and * Bryan Sims, CEO, brassmedia Inc.
The speakers will discuss remote-deposit capture, channel normalization, personal financial management, mobile banking, user experience, social media and Generation Y. For more information, use the link.