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VSoft KIVA Group in integration partnership
ATLANTA (8/9/10)--VSoft Corp. and KIVA Group Inc. announced an integration partnership to help community-based financial institutions, including credit unions, better automate teller processes and break down information silos to improve service at all consumer touch points. VSoft offers core- and payment-processing solutions. KIVA Group provides Web-based software solutions. The companies are integrating KIVA’s Respect 7 unified teller system with VSoft’s Teller Capture Solution. Respect 7 is a technology platform and application suite. With the solution, institutions can optimize each interaction at the teller line by expediting transactions and allowing more time for the consumer relationship. VSoft and KIVA also are tying the Respect 7 channel applications to VSoft’s CoreSoft platform to empower VSoft institutions to replace legacy core systems, and achieve seamless, real-time high-performance transactions, the companies said. “Offering a full range of delivery channels with consistent processes is an essential first step to ease and convenience in banking,” said Murthy Veeraghanta, chairman and managing director, VSoft Corp. “In today’s banking environment, those who continue to strengthen and win customer and member relationships will come out ahead.”


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