GRAND RAPIDS, Mich. (5/25/11)--Xtend, a Grand Rapids, Mich.-based credit union service organization, reported growth in several operational areas. Among the developments, Xtend noted that:
* The self-managed shared branching consortium carrying the Xtend brand now represents 97 credit unions and more 200 locations nationally; * It added a new support channel to its growing Xtension Call Center business unit when its live chat member-communication service was released to several of its credit union partners earlier this quarter; and *It has transmitted more than one million targeted e-mail and online banking messages to members on behalf of its credit union partners.
Xtend provides managerial, operational, marketing, technical planning and consulting services for credit unions of all sizes. Its offerings include bookkeeping services, member contact services, back-office mortgage services, partnered liquidity opportunities, shared branching, compliance monitoring and insurance services.