Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Member service will be focus of NCUA LICU webinar
ALEXANDRIA, Va. (1/14/13)--National Credit Union Administration staff will advise low-income credit unions on how they can improve and increase member service in an upcoming free webinar.

The webinar, entitled "Strategic Issues for Serving Low-Income Members," is scheduled to begin at 2 p.m. ET on Wednesday, Jan. 23.

During the webinar, NCUA Office of Small Credit Union Initiatives and Office of Consumer Protection staff will discuss:

  • How credit unions can strategically assess their current services to low-income members;
  • What changes can be made to improve services to low-income members; and
  • How the low-income designation can enhance their credit union's reputation and outreach.
NCUA representatives will also address the unique regulatory issues that LICUs using non-member deposits and secondary capital to serve the underserved may face.

Participants may submit questions ahead of the webinar by emailing The agency asks that participants use "Low-Income Strategies Webinar" in the subject line of their submitted questions.

To register for the webinar, use the resource link.
Other Resources

RSS print
News Now LiveWire
.@CFPB today finalized changes 2 remittance rule, proposed in April. See rule here:
23 hours ago
State OKs Floridacentral #creditunion's bank branch purchase #NewsNow
1 Day ago
Today is deadline to order your T-shirt for #MiracleJeansDay @CU4Kids @CMNHospitals
1 Day ago
#Creditunion #100MM on display with @NWCUA's Minickiello, Wash. Rep. Sharon Tomiko Santos at @NCSLorg @CUNAadvocacy
1 Day ago
Fraudsters hit @jpmorgan with smash and grab #phishing campaign
1 Day ago