Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Washington
New CFPB consumer survey on debt collection industry announced
WASHINGTON (3/13/14)--The Consumer Financial Protection Bureau has announced plans to conduct a mail survey of consumers to learn about their experiences interacting with the debt collection industry.
 
The CFPB has named debt collection as a major focus since 2012.
 
The new survey will ask consumers about:
  • Their experiences with debt collectors;
  • Whether they recognized the debt that was being collected; and,
  • The nature of their interactions with the debt collectors.
It will also ask about preferences for how consumers prefer to be contacted by debt collectors, consumer opinions about potential regulatory interventions in debt collection markets, and about their knowledge of their legal rights regarding debt collections.
 
Use the resource link to read a CFPB Notice and Request for Comment that was recently published in the Federal Register.  Written comments must be received by May 6.
Other Resources

Federal Register Document
RSS





print
News Now LiveWire
CUNA: CUNA offices closed through Friday, News Now returns Monday http://t.co/a5xbLzQKDj
19 hours ago
Reminder: @CUNA's Madison, D.C. offices will be closed through Friday, open again on Monday. #NewsNow will publish Monday.
12 23 ago
MI dentist to match @CUDirect's $20K to @HurleyMedical as a result of #20for20 online voting http://t.co/hqmIc9LpK1 @CMNHospitals
12 23 ago
New #creditunion chartered in St. Louis - #LutheranFCU - by @TheNCUA http://t.co/faPfANGS0P. Only 3rd new FCU charter this year.
12 23 ago
Don't get hacked during the holidays-use these tips from @CUNA http://t.co/jEqxni6NhO #StoptheDataBreaches http://t.co/woIxPOIyys
12 23 ago