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Tech-Council-Best-Practices-Winners-Announced

FOR IMMEDIATE RELEASE
Contact: Katye Long
CUNA Communications, 608-231-4038
klong@cuna.coop


MADISON, Wis. ? Winners of the 2007 CUNA Technology Council Best Practices Awards presented the details of their success stories to attendees of the council?s 12th annual summit, which took place Aug. 1-4, in Las Vegas.

The awards recognize outstanding approaches to technology challenges with potential for universal application across the credit union movement. Winners include:

  • Technology Infrastructure ? Spokane Teachers CU in Liberty Lake, Wash., for its STCU Insider, a one-stop online information sharing area for employees that blends a number of specialized systems into one look and feel utilizing the Web browser. The Insider has become a core business system at the credit union that allows its 325 employees to quickly and easily access forms, policies and procedures, rates, financial numbers, training, and help.
  • Information Security/Privacy ? Numerica CU in Spokane, Wash., for its java-based software solution that takes and encrypts all the traffic between the client and the host. The system is easy to set up, configure, and maintain and is completely compatible with Symitar network environments such as Citrix servers and VPN solutions. An additional benefit is that communication between the workstations and core server is encrypted, securing member data.
  • Member Convenience - Ent FCU in Colorado Springs, Colo., for creating the ?Lion OneCard Program.? Ent partnered with the University of Colorado at Colorado Springs (UCCS) to create this combination student ID/Visa check card designed exclusively for UCCS students, faculty, and staff. In addition to point-of-sale purchases and ATM transactions, the card?s campus functionality includes door access for dormitories and secured rooms, payment from UCCS meal plan and snack accounts, library material checkout, and photo identification for events and on-campus shuttles. The all-in-one card partnership program is a vital step to Ent reaching its strategic goal of reaching more Gen Y members.
  • Sales Management ? Technology CU in San Jose, Calif., for creating a sales management solution for referrals, sales, and employee incentive plans that was seamlessly integrated into the credit union?s existing member relationship management system, called Member Connect. The new module allows referrals to be generated for a member without having to toggle to a different system or re-entering any information. It also reduced the time required to build incentive plans, and allows new products and services to be incorporated on-the-fly.
  • Miscellaneous ? Technology CU in San Jose, Calif., for its customizable Web-based performance evaluation software that allows managers to created employee?s 90-day or annual performance evaluations quickly and easily. The new system analyzes each position and showcases the functions that contribute to the credit union?s corporate goals as well as a superior experience for members. The new system was found to be more efficient, relevant, and user friendly and any product that the credit union had previously used.

A panel comprised of CUNA Technology Council members selected the winners, without regard to credit union asset size, based on strategy, process, application, and results.

Winner presentations and additional information about the awards are available online at www.cunatechnologycouncil.org, select the ?Best Practices? link contained in the ?Events? pull down menu.

CUNA Technology Council

Established in 1995, the CUNA Technology Council is a member-led organization made up of over 500 credit union technology professionals across the United States. The council?s goal is to shape the advancement of credit union technology by leveraging collective peer strength through the sharing of information and fostering of professional development. For more information, visit www.cunatechnologycouncil.org.


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