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Operations, Sales & Service

Trail-blazing operations drive culture and shape strategy to unite staff and grow membership.

Step Up: Trail-Blazing Ideas for Operations

CUNA offers training, networking opportunities and resources to help operations, sales & service professionals increase the efficiency and effectiveness of their credit union in order to make a more powerful impact for their members and the movement.

Step up.

Operational responsibilities often lead to additional leadership roles. To succeed, it takes a unique skill set: technical knowledge, as well as personal communication skills. Are you ready to step up? Invest now in the skills that will boost your impact and pay off down the road.

School & Conferences


CUNA Management School
July 13-25, 2014 • Madison, WI

CUNA FUSE: Branch Operations & Business Development School 
August 18-21, 2014 • San Diego, CA

CUNA Sales & Service Culture Institute 
September 8-10, 2014 • Nashville, TN

CUNA Operations, Sales & Service Council Conference 
September 21-24, 2014 • Las Vegas, NV

CUNA Leadership Institute 
December 7-12, 2014 • San Diego, CA

CUNA Creating Member Loyalty


CUNA Seminars in a Box™ for Staff

CUNA Training Bundle

Credit Union Front Line Newsletter

Webinars, Audios and eSchools


CUNA IRA eSchool 
July 7-August 25, 2014 • 11:00-12:30 p.m. CT

Identifying and Solving Problems Through Data Analytics Webinar 
July 21 &  28, 2014 • 1:00-2:00 p.m. CT

CUNA Succeeding in Member Sales eSchool 
August 13-September 3, 2014 • NOON-1:30 p.m. CT 




2014 Schools & Conferences