Outstanding member service is the key to effective selling. By watching this credit union training DVD, staff will be introduced to the PRIDE model, a model for effective credit union sales and service and the core of the CU Sales Seminar in a Box for Staff Series.

With scenarios designed specifically for credit union sales training, this DVD reinforces the CU Sales Seminars in a Box for Staff Series with behavior modeling. Using a balance of humor and straightforward skill building, this DVD provides the needed illustration of the key points covered in each CU Sales Seminar in a Box.

An ideal companion to the training provided through the CU Sales Seminars in a Box for Staff Series, this DVD:

• Shows a member transaction in which all the skills outlined the CU Sales Seminars in a Box for Staff Series are being used
• Demonstrations of how NOT to use each of the skills in a humorous and innovative manner
• Demonstrates how to use the skills being taught while helping a credit union member having a problem with the credit union
• Shows a staff member using the skills to provide coaching and feedback to another staff member.

This DVD includes:

• Complete video scripts to enable the facilitator to easily reference content covered in the video.
• Discussion starters for each skill demonstration to help staff identify what is being done correctly or incorrectly
• An overview of the PRIDE model to help staff understand the skills they are learning to make them more successful more often in conversations with members
• Guidelines for problem and coaching situations
• Tips for the trainer to effectively work with video exercises
• References to the individual CU Sales Seminars in a Box to easily cross-reference the video with the appropriate Seminar in a Box exercises

Mix-n-Match Special for Seminars in a Box for Staff Purchase each Seminar in a Box for Staff for just $220, or $160 each for 3 or more! Please note that the special price will not be reflected for online orders, you will only be billed for the special price .

This DVD also includes:

• Complete video scripts to enable the facilitator to easily reference content covered in the video.
• Discussion starters for each skill demonstration to help staff identify what is being done correctly or incorrectly
• An overview of the PRIDE model to help staff understand the skills they are learning to make them more successful more often in conversations with members
• Guidelines for problem and coaching situations
• Tips for the trainer to effectively work with video exercises
• References to the individual CU Sales Seminars in a Box to easily cross-reference the video with the appropriate Seminar in a Box exercises

Credit Union Seminars in a Box for Staff are designed with your demanding schedule and training needs in mind. Everything you need to plan and execute a 10-minute exercise or a one-hour staff workshop is in the box - just add staff! Credit Union Seminars in a Box are perfect for main topics or quick discussions during weekly branch meetings, monthly credit union meetings, department meetings or formal training sessions. 

Each Seminar in a Box is written from the credit union perspective, integrating more than 20 years of development in the design of credit union training.

What you can expect from the content:

• Exercises to reinforce the skills learned
• Conversation starters and discussion points to relate the content to your credit union
• Definitions, guidelines, tips, tools and benefits for all the skills taught
• Action plans for using the skills
• Recommended reading list

100% Guarantee

CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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