Consumer Lending course (online)

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A1034

Apr. 4, 2013 

Consumer lending is a core service for members and a primary source of revenue for your credit union. Whether members apply for credit online, over the phone, or in person, the lending process involves: application, interview, underwriting, closing and monitoring loan performance. In this module, you will explore basic classifications and terminology of consumer credit and the relationship between loan agreements and pricing. Additionally, you will examine various consumer lending laws and regulations to ensure that your credit union is offering fair and equitable access to credit, to all members. Finally, you will discover how to take service to the next level by recommending additional products and options that can help members achieve their financial goals.

This is a CUNA CU Advance course through CUNA CPDOnline and contains individual courses for $35 each.

Course participants will have an option of taking a pre-assessment to determine which courses are needed for his or her skill level. A comprehensive exam for all 5 courses can be purchased for $24.50 through CUNA CPDOnline.

Estimated length of course: Each individual course is 20-30 minutes.

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A1034

Apr. 4, 2013 

A comprehensive exam for all 5 courses can be purchased for $24.50 through CUNA CPDOnline.

Characteristics of Credit

  • Distinguish between closed-end and open-end credit and secured and unsecured loans
  • Identify the purpose and process of using collateral to secure a loan
  • Define basic credit terminology
  • Recognize the impact of key credit characteristics on consumer loan pricing and terms
  • Identify the aim of common credit policies

Laws and Regulations

  • Identify the regulatory agencies involved in enforcing consumer lending laws
  • List the main components of the Consumer Credit Protection Act
  • Recognize the disclosures that must be provided to members under the Truth in Lending Act
  • Identify information about borrowers that may not be considered in the lending process
  • Describe the aim of new legal protections for credit card holders
  • Identify how recent regulatory changes address fair and accurate credit reporting

Consumer Lending - The Lending Process

  • Identify the purpose of information requested on loan applications
  • Connect useful techniques to the goals of the loan interview
  • Recall the five Cs of credit analysis
  • Identify key responsibilities in closing and monitoring loans
  • Recognize how the process of multi-featured open-end lending differs from that for other loans

Consumer Lending Products

  • Cite the features and benefits of common open-end credit products
  • Identify how credit unions make auto loans affordable and accessible
  • Recognize special protections and requirements of making second mortgages and home equity loans
  • Recall how credit unions can help members establish or rebuild their credit standing
  • Identify three loan pricing strategies

Building Lending Relationships

  • Describe ways to turn a loan transaction into a conversation with members
  • Identify members needs for financial services based on their account records and loan applications
  • Recognize opportunities to serve members based on their credit reports
  • Pinpoint clues in conversations for products that can save members time and money
  • Identify financial services that benefit members based on their life stage and financial circumstances
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A1034

Apr. 4, 2013 

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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A1034

Apr. 4, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

100% Guarantee

CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072
 

Questions? Contact Us

We’d be happy to help you find what you're looking for.EMAIL OR CALL
  800-356-9655, ext. 4072