Difficult Human Resource Issues course (online)

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A1021

May. 28, 2013 

Managers often have to deal with sensitive human resource issues that can have an emotional effect on employees. To address these sensitive issues, managers need to know what to expect and how to deal with this situation. These interactive courses will address workplace diversity, gender issues, sexual harassment and employment law issues. It will explore strategies for dealing with issues and ideas for how to stay "on course" while addressing them.

This is a CUNA CU Advance course through CUNA CPDOnline and contains individual courses for $35 each.

Course participants will have an option of taking a pre-assessment to determine which courses are needed for his or her skill level. A comprehensive exam for all 5 courses can be purchased for $24.50 through CUNA CPDOnline.

Estimated length of course: Each individual course is 20-30 minutes.

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A1021

May. 28, 2013 

A comprehensive exam for all 5 courses can be purchased for $24.50 through CUNA CPDOnline.

Defining Difficult Human Resource Issues:

  • Define difficult Human Resource issues
  • Identify the five federal laws that regulate most of the difficult Human Resource issues
  • Identify six steps to avoid difficult HR issues
  • Describe the process of overcoming non-work issues

Sexual Harassment:

  • Define sexual harassment according to the EEOC (Equal Employment Opportunity Commission)
  • Identify the employers liability in cases of sexual harassment
  • Name four employee rights guaranteed by the EEOC
  • Name the steps managers can take to reduce the potential liability of sexual harassment

Addressing Performance:

  • Explain the purpose of setting and communicating expectations
  • Identify the steps in coaching an employee to succeed
  • Identify the three components of progressive discipline
  • Identify the recommended process for handling employee termination

Recognition Rewards and Compensation:

  • Define the difference between recognizing, rewarding and compensating employees
  • Identify the essential elements of a sound employee recognition program
  • Explain the difference between monetary and non-monetary rewards
  • Identify differences between the types of compensation styles
  • Describe the potential issues that can develop when communication is not clear around compensation measures

Workplace Diversity:

  • Identify five components of diversity that impact the workplace
  • Explain four ways in which demographics are changing the workforce
  • Name three steps to bridging the generational gap in your credit union
  • Identify the key ingredients in creating a culture of inclusion
  • List three manager practices that enhance, and three that inhibit, employee engagement
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A1021

May. 28, 2013 

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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A1021

May. 28, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

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CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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We’d be happy to help you find what you're looking for.EMAIL OR CALL
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