FiCEP Recertification course (print)

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Whether members need your help due to old habits or new challenges, you need to keep your skills sharp. This recertification module draws on the eight module FiCEP series to review fundamental counseling skills, refresh your knowledge of communication strategies for working with members from varied backgrounds and review your ability to deal with special conditions such as addictions and severe financial problems.

This course is part of the CUNA Credit Union Financial Counseling Certification Program.

Third Edition, Released June 2014

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27595

 

The eleven sections cover the following areas:

  • Recognizing and Addressing Financial Needs
  • Communicating with Members
  • Budgets, Spending Plans, & Reducing Debt
  • Coping with Creditors and Bankruptcy
  • Helping Members in Severe Financial Straits
  • Managing Taxes and Major Expenses
  • Understanding Insurance
  • Getting and Handling Credit
  • Money Conflicts and Special Challenges
  • Savings and Investments
  • Measuring Success

In the new edition, information was added about the Credit Card Act.

The Certified Credit Union Financial Counselor (CCUFC) designation requires recertification every three years to ensure that your knowledge about financial counseling is current.

One complimentary exam is included. Additional exams can be purchased for $30.00 each.

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27595

 

CUNA Financial Counseling Certification Program (FiCEP) develops credit union counseling professionals to guide members through future financial situations and enables all credit union staff to become more confident in helping members. Attendees may earn credit toward their Certified Credit Union Financial Counselor (CCUFC) designation upon successfully passing all exams associated with Parts 1 & 2.
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CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

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CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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