Interpersonal Skills Understanding Your Effect on Others course (print)

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M15M

Apr. 30, 2013 

Your leadership role means you're in the people business. Discover ways to understand your interpersonal style and its effect on others, read nonverbal cues, know when to be flexible, and communicate effectively.

This is a CUNA MERIT course.

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M15M

Apr. 30, 2013 

Topics include:

  • The Impact of Communication
  • Communication Style: The Key to Understanding Ourselves and Others
  • Influence with Style: Interpreting What You See and Hear
  • Flexibility: The Only Characteristic More Important than Style
  • Applying Style and Flexibility
  • Managing with Style
  • Why Don't People Listen?
  • Nonverbal Messages: Reading People Like a Book
  • Getting the Message Across
  • How Can We Have Influence When All Goes Wrong?

An optional online exam is available for this course through CUNA CPDOnline. Exams can be purchased for $29.50 each.

Buy Now $52.00
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Buy Now $52.00
Please view cart for pricing
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M15M

Apr. 30, 2013 

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By successfully completing the optional exam M15 through CUNA CPDOnline, you can earn 3 credits for the CUNA Volunteer Certification Program (Level 2, Board Operations & Development) toward your Certified Credit Union Volunteer designation.

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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M15M

Apr. 30, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

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CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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