"People helping people" is the philosophy of the credit union movement. These interactive courses will help you gain an understanding of the basic tools necessary for providing exceptional service to your members. This course includes information on membership applications, savings and share draft accounts, loans, credit cards, ATMs, and other member offerings. Additionally, learn how you can improve member service and stay connected with your members via new technologies.
This course is part of the CUNA CU Advance program through CUNA CPDOnline and contains individual courses for $35 each.
- Member Accounts (A1026A)
- Savings Accounts (A1026B)
- Checks and Share Draft Accounts (A1026C)
- The Fundamentals of Lending (A1026D)
- Electronic Member Services (A1026E)
- Additional Credit Union Services (A1026F)
Course participants will have an option of taking a pre-assessment to determine which courses are needed for his or her skill level. A comprehensive exam for all 6 courses can be purchased for $24.50 through CUNA CPDOnline.
Estimated length of course: Each individual course is 20-30 minutes.